Privacy Policy

Last updated: May 2026

1. Information We Collect

MFZ Studio may collect information such as your name, WhatsApp number, email address, business or company name, service needed, budget range, project details, preferred contact method, source, and messages submitted through the website or direct communication.

The website may also record basic technical information such as IP address, browser, device type, operating system, page visited, date and time, referrer, visitor session ID, security events, suspicious activity logs, blocked IP records, and admin activity records.

2. How We Use Information

We use the information to understand your project, contact you, prepare quotations, provide support, manage inquiries, improve services, protect the website, troubleshoot issues, and maintain basic business records.

3. Contact, Quotation and Support Records

Inquiry, quotation, contact, and support records may be saved in the website database so MFZ Studio can review requests, update status, follow up with customers, and manage project communication.

4. Visitor Logs and Security Logs

This website may keep visitor logs and security logs to help protect the website from spam, abuse, suspicious requests, fake traffic, bot activity, SQL injection attempts, WordPress scanner probes, and unauthorized access attempts.

These logs may include IP address, visited page, device type, browser, user agent, referrer, status, security event type, and date/time. These records are used for security review, troubleshooting, and basic analytics only.

5. Cookies and Basic Tracking

This website may use simple cookies or visitor identifiers to support visitor logging, security checks, basic analytics, and website improvement. These tools are lightweight and are not used to sell customer data.

6. Email and WhatsApp Communication

MFZ Studio may contact you through WhatsApp, phone, or email based on the information you provide.

Main public email: hello@mfzstudio.com

Support email: support@mfzstudio.com

WhatsApp / Phone: 0122814215

7. Data Sharing

MFZ Studio does not sell customer inquiry data. Information may only be shared when needed to provide the requested service, comply with lawful requirements, or work with a relevant service provider or professional with your approval.

8. Data Security

The website uses basic security practices such as input validation, database prepared statements, admin session protection, CSRF protection where applicable, file upload restrictions, security logging, blocked IP records, and access control for admin areas.

No website can guarantee 100% security, but MFZ Studio takes reasonable steps to protect submitted information and reduce website abuse.

9. Data Retention

MFZ Studio keeps inquiry, quotation, support, log, and business records only as long as needed for customer follow-up, service records, security review, legal requirements, or business administration.

Old logs and inactive records may be reviewed, archived, or deleted from time to time.

10. Access and Correction

If you want to update, correct, or ask about personal information you submitted to MFZ Studio, you may contact us through the support email.

11. Document, Design and AI Service Disclaimer

MFZ Studio can help prepare concepts, drafts, prompts, design direction, business content, documents, and system planning. Legal, official, tax, accounting, regulated, or print-ready production documents should be checked by the relevant professional when needed.

12. Updates to This Policy

This Privacy Policy may be updated when the website, services, security system, analytics system, or business process changes.

13. Contact

For privacy or support questions, contact support@mfzstudio.com.